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+1 (818) 619-3818

Hours of Operation:

Monday - Friday

9am - 5:30pm (EST)

Looking forward to speaking with you!

Frequently Asked Questions

1. What does the monthly fee cover?

Our monthly subscription gives you complete access to all the features our platform offers, with no limitations. This includes unlimited users and unlimited sub-accounts, letting you get the most out of our service.

2. Is the 14-day trial really free?

Yes, our 14-day trial is completely free and doesn't require a credit card to access. We want you to experience the value of our platform before making a commitment.

3. Can I purchase white-label fulfillment services without using your software?

Yes, you can. Even without a CRM37 subscription, you have the ability to purchase our white-label fulfillment services. You can manage these services and your orders through our Fulfillment Center, providing you with the flexibility to utilize our offerings according to your needs.

4. What payment methods do you accept?

We accept all major credit cards and debit cards.

5. Do you offer an annual subscription option?

Yes, we do offer an annual subscription option. It's priced at $800 for the year, giving you a significant saving compared to the monthly rate.

6. Do I need to pay extra for more users or sub-accounts?

No, our pricing structure is simple and straightforward. Both our monthly and annual subscriptions include unlimited users and sub-accounts.

7. What kind of customer support do you provide?

We offer comprehensive customer support through various channels, including email, live chat, and phone support. Our dedicated support team is always ready to assist with any questions or concerns you might have.

8. Is training provided for new users?

Absolutely. When you sign up, we provide a one-hour, one-on-one setup session via Zoom with our team to help get your account up and running. In addition to this, we offer a variety of resources, including tutorial videos and user guides. You can always reach out to our support team or join our Facebook community for additional assistance.

9. What happens after the 14-day free trial?

After your free trial ends, you'll have the option to subscribe to CRM37, either on a monthly or annual basis. If you decide not to subscribe to CRM37, your access to its features will be deactivated.

10. Can I cancel my subscription at any time?

You can cancel your subscription at any time directly from your dashboard. There are no cancellation fees or penalties.

Starting with CRM37 is easy, fast, and risk-free.

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